1. Damaged, Defective, or Misprinted Items
We will offer a free replacement or refund if:
- The item arrives damaged
- The item is misprinted
- The item is materially different from what was ordered
To qualify:
- You must contact us within 30 days of delivery
- You must provide clear photos of the issue
- Include your order number in your message
If approved, we will either:
- Send a replacement at no cost to you, or
- Issue a refund to your original payment method
- We do not accept returns for buyer’s remorse.
- We do not offer refunds for incorrect size selection.
- We do not accept returns for change of mind.
Please review sizing charts carefully before placing your order.
2. Lost Packages
If your tracking shows delivered but you did not receive your package:
- Contact the shipping carrier first
- If the issue cannot be resolved, contact us within 7 days
We are not responsible for incorrect shipping addresses provided at checkout.
3. Incorrect Address Provided
If an order is returned due to an incorrect or incomplete address provided by the customer:
- The customer is responsible for reshipping fees.
- Refunds will not be issued for address errors.
4. Order Cancellations
Because orders are sent to production quickly:
- Orders may only be canceled within 12 hours of purchase.
- After production begins, cancellations are not possible.
5. Sizing Issues
We do not offer refunds or exchanges for incorrect size selection.
Please refer to the sizing chart on each product page before ordering. If you are unsure, contact us before placing your order.
6. How to Submit a Claim
To report an issue, email:
Info@stickaroundforlife.com
Please include:
- Full name
- Order number
- Description of issue
- Clear photos showing the problem
We will respond within 2–3 business days.
7. Policy Abuse
Stick Around reserves the right to refuse refunds or replacements in cases of:
- Fraudulent claims
- Repeated abuse of this policy
- Claims made outside the 30-day window
8. Contact Information
Stick Around
Email: Info@stickaroundforlife.com
Website: Stickaroundforlife.com
